Sources and Acknowledgements
Although of course much research has gone into this course, it comes ultimately from my personal experience moderating the early Galaxy Zoo Forum. I am eternally grateful to Chris Lintott for asking me to moderate, Kevin Schawinski who gave me invaluable moderating advice in the early days, to Grant Miller who showed how the Zooniverse's community management has evolved since my moderating days, and especially the dozens of kind, enthusiastic "zooites", the citizen scientists who messaged me to alert me to problems and told me what worked well and what did not.
I am indebted to the following user-testers who have worked in or with the EU-Citizen.Science project, who spotted a great many ways to improve this course: Nadia Richman, Marie Cours, Joseph Roche, Laura Bell [this list is growing!].
All astronomy and galaxy pictures are courtesy of the Sloan Digital Sky Survey, which is supported by the Alfred P. Sloan Foundation.
The tables in "Motivations of Astronomy Citizen Scientists" come from this paper: Raddick, M.J., Bracey, G., Gay, P.L., Lintott, C.J., Murray, P., Schawinski, K., Szalay, A.S. and Vandenberg, J., 2009. Galaxy zoo: Exploring the motivations of citizen science volunteers. arXiv preprint arXiv:0909.2925.
The picture "Half a million king penguins at St Andrews Bay, South Georgia" comes from the project PenguinWatch.The BBC article quoted in "What do citizen scientists want to know first?" comes from: McGourty, C. (11 July 2007) "Scientists Seek Galaxy Hunt Help". [Online.] Available at: http://news.bbc.co.uk/2/hi/science/nature/6289474.stm Accessed: May 2021.
In "Jargon", the Richard Feynman speech mentioned is located at "Feynman.com", page available at http://www.feynman.com/science/what-is-science/ (retrieved May 2021). The original article may be found at Feynman, R.P., 1969. What is science. The Physics Teacher, 7(6), pp.313-320.
In the same section, the quotation "Explore and share your observations from the natural world" is one of the header texts of the website of the project iNaturalist (retrieved May 2021).
In the section "Communication with established volunteers", the quote “Initially, citizen scientists tend to be motivated ..." comes from: Dana Rotman, Jen Hammock, Jenny J. Preece, Carol L. Boston, Derek L. Hansen, Anne Bowser, and Yurong He. 2014. Does motivation in citizen science change with time and culture? In Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW Companion '14). Association for Computing Machinery, New York, NY, USA, 229–232. DOI:https://doi.org/10.1145/2556420.2556492
In the same section, the quote "Many volunteers appreciated every opportunity they were given ..." comes from Rotman, D., Hammock, J., Preece, J., Hansen, D., Boston, C., Bowser, A. and He, Y., 2014. Motivations affecting initial and long-term participation in citizen science projects in three countries. IConference 2014 Proceedings.
In the same section, the quote "I used to get quite emotional ..." comes from Land, K: "She is an Astronomer: Kate Land", on the Galaxy Zoo Blog, September 2009. Page available at https://blog.galaxyzoo.org/2009/09/15/shes-an-astronomer-kate-land/, retrieved May 2021.
In the section "Should my project have a discussion forum?", the first two book quotes come from Nielsen, M., 2020. Reinventing discovery: the new era of networked science (Vol. 70). Princeton University Press.
In the same section, the quote ""In simple terms, if you can get your community to build ..." comes from Butteriss, C, "Lessons from citizen science for community engagement practice" at BangTheTable, May 2016. Page available at https://www.bangthetable.com/blog/lessons-from-citizen-science-for-community-engagement-practice/, accessed May 2021.
In the same section, the quote ""To be successful, online communities need ..." comes from Kraut, R.E. and Resnick, P., 2012. Building successful online communities: Evidence-based social design. Mit Press.
Alice Sheppard's quote in "The impact of citizen science upon the participant" was written specially for this course.
In the same section, both quotes about learning come from Jennett, C., Kloetzer, L., Schneider, D., Iacovides, I., Cox, A., Gold, M., Fuchs, B., Eveleigh, A., Methieu, K., Ajani, Z. and Talsi, Y., 2016. Motivations, learning and creativity in online citizen science. Journal of Science Communication, 15(3).
In the same section, the quote "When older/ill/disabled people can't give money ..." comes from Baruch, A., May, A. and Yu, D., 2016. The motivations, enablers and barriers for voluntary participation in an online crowdsourcing platform. Computers in Human Behavior, 64, pp.923-931.
In the section "Concerns you or your volunteers might have and how to address them", the quotes "There was no feedback and ...", "This is the perfect site for people to help ..." and "I fell ill with an auto-immune illness ..." are all from the same source as above.
In the same section, the quotes "We need to make the interface — everything — to meet the needs of everyone ..." and "For me, science is gaining knowledge, it’s improving the world ..." both come from the website CitizenScienceGames, February 2016, page available at https://citizensciencegames.com/interview-egle-marija-ramanauskaite/, retrieved May 2021.
In the section "A Community's Creations", the quotes about irregular galaxies come from Raddick, J., Bracey, G. and Gay, P.L., 2009, May. " Do-It-Ourselves Science": Case Studies of Volunteer-Initiated Citizen Science Involvement. In American Astronomical Society Meeting Abstracts# 214 (Vol. 214, pp. 401-10).
In the same section, the quote "Although volunteer training tended to go hand-in-hand ..." comes from Preece, J., 2016. Citizen science: New research challenges for human–computer interaction. International Journal of Human-Computer Interaction, 32(8), pp.585-612.